Terms of service.

These terms form part of the order form or licence agreement your organisation signs with M7. Where the two differ, the signed agreement wins. The privacy notice explains how personal data is handled, and a data processing agreement is available on request.

• M7 creates your workspace; your brand owners then invite and manage your team within your seats.
• Accounts are for named people. Keep sign-in links private and don’t share accounts. You’re responsible for what happens under your workspace’s accounts.
• Tell us straight away at hello@tonebridge.io if you suspect an account has been misused.

Don’t use ToneBridge to:

• break the law or anyone else’s rights, including intellectual property and privacy;
• process content you have no right to use;
• produce content that is deceptive, defamatory, hateful or harmful;
• probe, overload or get around the platform’s security or limits, or access another workspace; or
• build a competing product, or copy the platform or its models’ output at scale to do so.

You own the content you put into ToneBridge and the translations it produces for you, including your terminology and voiceprints. You give M7 permission to host and process it only to provide the service to you. You confirm you have the rights needed to do so.

Your content is never used to train AI models, and never shared with other clients.

ToneBridge uses AI to adapt your content, then checks the result against your terminology and voice. AI output can still be wrong, so it is a draft until a person on your team approves it. You decide what to publish, and you’re responsible for approved content, especially legal, regulated or safety-critical text.

Your plan, seats, limits, fees and licence period are set in your order form. If the licence expires without renewal, the workspace is locked. Nothing in it is deleted, and everything returns as soon as the licence is renewed.

We work to keep ToneBridge available and secure, and may improve or change it as it develops. We’ll give notice of planned maintenance where we can, and of any change that removes a feature you rely on. Support is by email at hello@tonebridge.io, with any service levels set out in your order form.

M7 owns ToneBridge, its software, design and documentation. You receive the right to use it for your organisation during your licence, and nothing more. Feedback you give us may be used to improve the product.

• We may suspend access if these terms are seriously broken or the platform’s security is at risk, and will tell you why and restore access once it’s resolved.
• Either side may end the agreement as set out in the order form.
• When it ends, you can export your content for [30 days]; after that, the workspace and its content are deleted.

Apart from what the signed agreement promises, ToneBridge is provided as it is, without other warranties to the extent the law allows. Neither side is liable for indirect or consequential loss, and each side’s total liability is limited to [the fees you paid in the 12 months before the claim]. Nothing here limits liability that the law does not allow to be limited.

These terms are governed by [Governing law and courts].

If these terms change, the new version appears here with its effective date, and we’ll tell clients before a material change takes effect. Questions go to hello@tonebridge.io. [M7 legal entity name], [Registered address].